First Cross Stitch Crafty Case

We endeavor to dispatch orders within 2-4 working days but during particularly busy times of the year might see that move by a day or two.

Currently, Star School & Office Supplies only accept orders from and deliver to, Ireland, Northern Ireland.

We have no minimum order, however, orders under €75.00 will be charged carriage of €6.00.

All orders over €75.00 will be delivered free of charge in Republic of Ireland.

EXIT TOY RANGE

The Exit Toy range delivery takes 7-14 working days. Art & Hobby group do not hold the stock in any store or warehouse, we have the items shipped directly from our Supplier in the Netherlands to customers - once your item is dispatched we can no longer cancel your order until goods arrive to the customer and are received back to the Art & Hobby Group.

During the Christmas period we cannot guarantee the delivery of the exit toy range for orders placed after the 5th December.

If you wish to cancel an Exit Toys product you must write to orders@artnhobby.ie within 2 working days of placing the order.

Due to the nature of the Exit Toys product range, after the 14 day cooling offer period we cannot issue a refund or exchange unless the products are damaged or faulty. All faulty items must be declared with photo imagery within 2 days of delivery.

You have no grounds for redress if:

• You were told about the defect before you bought the item (for example, if the goods were marked 'shopsoiled')

• You examined the item before you bought it and should have seen the defect You bought the item knowing that it wasn’t fit for what you wanted it to do You broke or damaged the product

• You made a mistake when buying the item (for example, if you bought an item of paint thinking it was black when it is actually blue)

• You change your mind

Retailers are not obliged to give refunds or credit notes under the above circumstances even if you show proof of purchase.

Further T&C's may apply - The Company reserves the right to change these terms and conditions at any time without prior notice.